Terms and Conditions
Terms and Conditions for That Creative Hub Studio Hire
1. Booking and Payment:
1.1. Upon confirmation of your booking request, an invoice will be issued.
1.2. Payment must be made in full prior to or on the day of the booking, as outlined on the invoice provided by That Creative Hub.
1.3. Payment Terms for That Creative Hub Invoices:
All studio bookings require full payment of the invoiced hire fee prior to use. Payment confirmation must be received in cleared funds. Any additional fees or damages incurred will be invoiced post-hire and must be paid within 24 hours.
1.4. Bookings are subject to availability and will only be confirmed upon receipt of payment.
2. Cancellation Policy:
2.1. Cancellation requests must be submitted in writing to Contact@thatcreativehub.au.
2.2. Cancellations with less than 48 hours’ notice will incur a 100% charge of the booking fee.
2.3. Cancellations made within 3-5 days will incur a 50% charge of the booking fee.
2.4. Cancellations made outside of the 5-day period can request a full refund of the hire fee.
2.5. Bookings can be placed on hold for 48 hours. Failure to confirm and pay within this time frame will result in the release of the booking.
3. Supervision of Children:
3.1. Children must be supervised at all times while on the premises.
3.2. Children are not permitted on the cyclorama unless they are part of the photoshoot and under the supervision of an adult.
3.3. While on the cyclorama, children must conduct themselves appropriately and avoid any activities that could pose a risk to themselves or others.
4. Studio Access and Usage:
4.1. The client agrees to use the studio space only for the purposes specified in the booking.
4.2. Access is granted only during the agreed-upon booking times. Any extensions must be arranged and confirmed in advance, subject to availability.
4.3. The client is responsible for ensuring that all individuals associated with the booking follow studio rules, safety protocols, and equipment usage guidelines.
4.4. To prevent damage, furniture and equipment must not be dragged across the studio floor.
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5. Damages and Liability:
5.1. The client is responsible for any damage caused to studio property or equipment during the hire, whether by themselves or any individuals associated with the booking.
5.2. That Creative Hub reserves the right to charge for repair or replacement costs for any damage incurred.
5.3. Clients are encouraged to have appropriate insurance coverage for liabilities related to their use of the studio space.
6. Health and Safety:
6.1. The client is responsible for ensuring the health and safety of all individuals present in the studio during the booking.
6.2. Clients must follow all health and safety regulations provided by That Creative Hub, including COVID-19 or other public health guidelines.
7. Indemnification:
7.1. The client agrees to indemnify and hold harmless That Creative Hub, its employees, and affiliates from any claims, damages, or liabilities arising from the client’s use of the studio space.
8. Miscellaneous:
8.1. That Creative Hub reserves the right to refuse or terminate any booking at its discretion.
8.2. Any changes or amendments to the booking agreement must be made in writing and agreed upon by both parties.
8.3. These terms and conditions constitute the entire agreement between the client and That Creative Hub regarding studio hire and supersede any prior agreements or understandings.
By booking studio space at That Creative Hub, the client acknowledges that they have read, understood, and agree to abide by these terms and conditions.
For any questions or concerns, please contact us at Contact@thatcreativehub.au.